Last updated: March 25, 2025

1. Introduction

This Privacy Policy describes how WABManager ("we," "our," or "us") collects, uses, and shares information about you when you use our website, products, and services (collectively, the "Services"). By using our Services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Account Information: When you register for an account, we collect your name, email address, phone number, and other contact information.
• Payment Information: If you subscribe to our paid services, we collect payment details through our secure payment processors.
• WhatsApp Business API Information: We collect information related to your WhatsApp Business API account, including account credentials, business information, and messaging statistics.
• Contact Lists: When you upload contacts, we collect the information contained in those lists, such as phone numbers, names, and other contact details.
• Message Content: We store the content of messages you create and send through our platform.
• Customer Support: Information you provide when contacting our customer support team.

2.2 Information Collected Automatically

We automatically collect certain information when you use our Services, including:

• Usage Information: How you use our Services, including the features you access and the actions you take.
• Device Information: Information about the device you use to access our Services, such as device type, operating system, browser type, and IP address.
• Log Data: Information that web browsers, mobile devices, and servers typically provide, such as browser type, IP address, unique device identifiers, language preference, referring site, and date and time of access.
• Cookies and Similar Technologies: Information collected through cookies and similar technologies. For more information, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information, including confirmations and invoices
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, and events, and provide news and information we think will be of interest to you
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize the Services and provide advertisements, content, or features that match user profiles or interests

4. How We Share Your Information

We may share your information in the following circumstances:

• With Service Providers: We share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• With Meta/WhatsApp: To facilitate message delivery, we share certain information with Meta Platforms, Inc. and its affiliates, including WhatsApp.
• For Legal Reasons: We may share information if we believe disclosure is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
• In Connection with a Merger or Sale: If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information with your consent or at your direction.

5. Data Retention

We retain your information for as long as necessary to provide the Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the rights to:

• Access and receive a copy of your personal information
• Rectify inaccurate personal information
• Request deletion of your personal information
• Restrict or object to processing of your personal information
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@wabmanager.com.

7. International Data Transfers

We are based in the United States and process information on servers located in the United States and other countries. When you use our Services, you consent to the transfer of your information to these locations, which may have different data protection rules than your country.

8. Security

We take reasonable measures to help protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information.

9. Children's Privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will promptly delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the changes becoming effective. Your continued use of the Services after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us at privacy@wabmanager.com.